Business System Analyst

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for over a million clients globally. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Why this role matters The Business System Analyst in Payments leads the full requirements lifecycle — from business needs discovery to delivery support and data-driven decision-making. The role involves close collaboration with stakeholders, designing solutions from scratch, and deep analysis using tools such as Grafana, Metabase, and Amplitude. Business System Analyst works closely with the Payment Operations team, Customer Support, end-users, and all technical teams within Payments. This is a high-impact role with direct influence on payment products, clarity of requirements, and measurable business outcomes. The role is based in our office in Limassol, Cyprus.  In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free. What you'll actually do Lead end-to-end requirements elicitation and impact analysis using diverse techniques to address business needs, non-functional requirements, exceptions, and edge cases.  Define high-quality, clear, testable, consistent, and traceable requirements. Identify and propose product solutions by combining product expertise, UX insights, and data-driven analysis of user behaviour. Work with multiple data sources and perform analysis to support key product and business decisions.  Synthesise input from multiple sources to drive clarity in complex or ambiguous situations. Build analytical reports and dashboards to support product insights and business decision-making. Capture functional requirements using Use Cases and User Stories, ensuring full coverage of main, alternative, and exception flows with clear acceptance criteria. Independently manage stakeholder communication and ensure shared understanding of scope, goals, and expectations. Lead feature and project delivery, managing scope, timelines, and stakeholder communication while aligning with Team Leads and Product Owners on priorities and requirement

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