Lead Product Designer (YouTrack)

You see software development and team organization not as a rigid set of rules, but as a craft that deserves better tools. You want to design complex, data-rich productivity platforms where information architecture is a first-class problem, and you want to rethink how humans work alongside AI. If you are a designer who values hands-on craft, hates unnecessary bureaucracy, and wants the autonomy to build a team's design process from scratch, this role was built for you.

About JetBrains

We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.

What you’ll do

YouTrack handles serious complexity – agile boards, backlogs, knowledge bases, helpdesks, and deeply customizable workflows – across teams from two-person startups to global enterprises. We’re at a point where the category's oldest assumptions are worth reconsidering. Issue tracking has relied on the same foundational blocks for years, but AI opens an opportunity to rethink how software can actively help teams get work done.

We need a Lead Product Designer to shape where project management goes next while keeping a massive, mature surface area coherent, legible, and a pleasant to use. In this role, you’ll lead a small design team of two designers, own the overall design quality bar across the product, and act as an individual contributor on our hardest, least-charted problems. You’ll build a fresh design process from scratch with the full backing of a team lead who respects craft and values professional judgment.

Day to day, you will:

•Shape a point of view on how project management and issue tracking evolve in an AI-native world and turn those concepts into tools people can actually use.

•Design how people work alongside AI capabilities in YouTrack, from conversational interfaces to inline assistance and background automation.

•Develop interaction patterns for unsettled problems, including surfacing AI confidence, making actions transparent, and keeping users in control.

•Prototype and test new concepts quickly, separating ideas that feel clever from those that genuinely reduce friction.

•Keep a large, deep product coherent so that boards, helpdesks, reports, and administration feel like a single cohesive engine.

•Partner with product management and engineering to shape roadmap priorities from a design perspective, influencing what gets built and why.

What you’ll bring

•A deep commitment to craft ownership, holding yourself and your team to high standards without creating bottlenecks.

•Comfort building clear, lightweight processes, without turning them into restrictive bureaucracy.

•The generosity to share knowledge openly and collaborate across a broad, global design community. …

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