Restaurant Manager

Main Responsibilities:

•Manages daily operation requirements during all shifts.

•Performs daily briefs for the team. Include all necessary daily info, quality & H&S standards, bite size trainings, motivate and encourage the team.

•Delivers high quality service to all guests offering memorable experiences at all times.

•Handle guest complaints effectively and follow up with all guests after resolution.

•Responsible for training the team on a daily basis. Coaches and follows up constantly throughout the season.

•Establishes effective communication and cooperation with all other departments.

•Perform daily inspections in the Restaurant, storage areas and equipment to ensure that it is clean, tidy and in proper working order and condition.

•Organize weekly roster / vacation leaves etc. according to operational needs and company objectives.

•Follow all H&S rules and hotel policies

•Attend all trainings and seminars provided by the company.

Qualifications and Experience:

•A minimum of three years in a similar role at four or five-star hotel is essential.

•An Associate's Degree (IEK) or a two-year technical certificate in the Tourism and Hospitality industry is required.

•Fluency in English and Greek is mandatory.

•Strong customer service skills are required, along with knowledge of wine and current food trends.

•Ability to multitask and remain flexible in various situations is important.

•Must be able to work effectively under pressure during peak periods and accommodate long or flexible shifts.

•A guest-oriented mindset with a proactive approach to maximizing guest satisfaction.

•A natural "people person" with the ability to train, coach, and develop others while fostering a respectful environment.

•Enthusiastic about operating and growing within a complex, matrix-managed environment.

Benefits:

•Attractive remuneration package.

•Free meals.

•Learning & Development opportunities.

•Various discounts provided within the Resort

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