Technical Compliance Officer

Company Description

We are SkillOnNet, leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description

As a Technical Compliance Officer you will support and oversee compliance with technical and system-based regulatory requirements across SkillOnNet’s regulated markets. The role combines regulatory interpretation, platform compliance, regulatory reporting, data investigation, player protection controls, certification, incident management, and new-market implementation. You will work closely with Compliance, Product, Business Analytics, Development, Operations, Safer Gambling, Legal, external service providers, testing laboratories, and regulators.

Candidates with relevant transferable experience in compliance, testing, quality assurance, data analysis, product operations, or other regulated technology environments will also be considered. Role-specific training will be provided on SkillOnNet’s systems, regulatory integrations, and internal compliance processes.

Responsibilities include:

•Take ownership of technical compliance matters for assigned licences and jurisdictions, managing priorities, deadlines and related regulatory workstreams.

•Monitor changes to legislation, technical standards, regulatory guidance, and reporting requirements, and assess their impact on the platform, products, integrations, and operational processes.

•Translate regulatory requirements into clear actions for Product, Development, BI and other internal teams, including structured requirements covering the regulatory basis, current behaviour, required solution, and acceptance criteria.

•Review proposed technical solutions and supporting test evidence to confirm that the complete regulatory requirement has been addressed.

•Oversee regulatory integrations, reporting systems and data submissions relating to player status, self-exclusion, player limits, activity reporting, and other regulatory controls.

•Investigate rejected, missing, duplicated, delayed, or incorrectly reported records by reviewing system events, request-and-response histories, timestamps, identifiers, errors, and transaction data.

•Coordinate the correction, regeneration, resubmission, and reconciliation of regulatory data, collaborating with relevant teams to identify and resolve the root cause of discrepancies.

•Assess technical compliance incidents, determine their regulatory and player impact, and coordinate containment, remediation, regulator communication, and corrective actions. …

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